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Mr & Mrs S Waterman (Selby, UK)

We were holidaying in Benidorm in 2010 when the “Ash Crisis” fell upon us.  Having booked our accommodation & flights via the internet we found ourselves stranded with no one to talk to or help us.  The hotel we were staying at did not keep us up to date with information and we were surrounded with hundreds of other holiday makers who were stranded with no information or way of getting home.

Luckily for us we got talking to another couple in the hotel who had told us about the Round Town Travel office near to the hotel Melia and said that they had been there and were given the latest information and were told that if the situation did not change within the next 48 hours, Round Town Travel themselves were going to arrange buses taking stranded travellers to the port of Calais in France.  With this information we headed straight to the office and 2-days later found ourselves safely on our way home. 

The staff (although under lots of pressure from distraught holidaymakers) were helpful, friendly and informative at every step and we can not thank them enough for helping us.  We have since travelled with Round Town Travel 3 times to Benidorm and were only too delighted when asked to share our experience their new website.
Mr & Mrs S Waterman  (Selby North Yorkshire)

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    • March 4th 2017

      My wife and I have just returned from a month holiday in Benidorm and would like to... Read More >>
    • January 14th 2016

      Thank you for all your assistance and great customer service. I will highly recommend... Read More >>

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About Roundtowntravel

Our reputation and list of services has grown over the years leading to our full “Travel Agency” registration in 2008.

We now boast three conveniently located offices staffed with multi-lingual personnel offering the best of the Costa Blanca to any traveler to the area... Read More >>

Contact Details

  • Round Town Travel
  • 966 811 123 – Benidorm offices
  • 966 867 294 – Albir
  • UK number: 0121 288 0070
  • Email: info@roundtowntravel.com